Do refer to the table below to find a rough estimate for the delivery of your parcel. Please note that at least ONE business day is needed after your order is shipped for the tracking information to appear online. Contact us immediately should your tracking information not show after.

Yes, it can be arranged! Please contact us at cappico.co@gmail.com or send us a direct message to  Cappico.co on Instagram.

We collaborate with Easy Parcel and DHL e-commerce for domestic orders. In the event of an International order, we will discuss with you, before deciding on a logistic service

Easy Parcel Support

DHL eCommerce Partner Customer Support

Send mail to mysupport@dhl.com or you can drop by their customer service website here.

If that does happen, please contact us immediately through our email; cappico.co@gmail.com or send us a direct message to  Cappico.co on Instagram.

You can also choose to wait it out until we receive said parcel back at our office. Do note that the recipient is responsible for any additional subsequent costs incurred to return the parcel to our office and/or to resend from our office.

However, if your parcel is already out for delivery, inform us as soon as possible so we can move on to resending it to the correct location.

Please bear in mind that the shipping fee is NOT refundable in the event of wrong information provided by customers and that any additional shipping fee will be held responsible by the recipient.Hence, we strongly advise that you double, triple, even quadruple check your delivery and personal information before placing your order, as we wouldn’t want you to go through all the trouble!